Privacy Policy

Privacy Policy

This Privacy Policy explains how Floral Elegance processes personal data in connection with its website, consultations, quotations, bookings, and floral event services.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
GDPR

GDPR Overview

We act as a controller for personal data processed through our website and service communications. Processing is carried out on the legal bases that apply to the relevant activity, including performance of a contract, steps taken before entering into a contract, compliance with legal obligations, legitimate interests, and consent where required.

Where GDPR applies, this notice explains how we process personal data of individuals in the European Economic Area.

EU compliance references
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityAgencia Española de Protección de Datos (AEPD)
This section is relevant to users protected by the GDPR.
GDPR Rights

Your GDPR Rights

Where the GDPR applies, you may have the right to access your data, rectify inaccurate information, erase data in certain cases, restrict processing, object to processing based on legitimate interests, and request portability where applicable. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.

GDPR rights are available subject to the conditions and limits set by law.
Privacy Contact

Contact Details

Privacy email
team@cornercableshoe.click
Privacy phone
+34 612 70 41 62
Postal address
Plaza Mayor, 1, 08540 Centelles
Privacy contact
Contact Page

Use the contact details below for privacy questions and rights requests.

01 · Collection

Data We Collect

We may process identification and contact details, event and order information, communication content, preferences for floral design, delivery and setup details, payment-related records, and technical data such as device and usage information. Where a consultation or project requires it, we may also process information about venue access, event timing, and other details needed to plan and deliver the service.

The categories of data collected depend on the inquiry, booking, or consultation requested.
02 · Sources

Data Sources

We receive personal data from website forms, email or other direct communications, consultation requests, quote and booking discussions, and information shared during the ordering process. We may also generate data from our own records of service interactions, payment handling, delivery coordination, and website use.

Most data is provided directly by the user during contact and planning.
03 · Cookies

Types of Cookies

We may use essential cookies needed for site operation, preference cookies that remember choices, and analytical cookies that help us understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.

Cookie categories are used according to their function and duration.
04 · Controls

Cookie Control

We use cookies and similar technologies for essential site functions, basic analytics, and preference handling. Non-essential cookies may be limited through browser settings or other available controls, but some features may not function properly if cookies are disabled.

Cookie preferences can be managed through browser settings and, where available, site controls.
User Rights

Your Rights

Depending on the circumstances, you may have rights to access, correct, delete, object to certain processing, and request restriction or portability of your data. These rights are not absolute and may be limited where we must retain information or where another lawful basis applies.

Data subject rights are handled in line with applicable privacy law.
Requests

How to Make a Request

To exercise a privacy right, please provide enough information for us to identify the relevant data and understand the request. We may ask for additional details to verify identity or to determine whether an exception applies under law. If a request is refused in whole or in part, we will explain the reason where required.

Requests are reviewed before action is taken to confirm identity and scope.
Data Retention

Retention of Data

We keep personal data only for as long as needed for the relevant service, administrative, accounting, or legal purpose. When data is no longer required, we delete it or anonymize it unless a longer period is necessary to meet legal obligations or resolve a dispute.

Retention depends on the purpose of processing and any legal recordkeeping duties.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text on the website and, where appropriate, provide a separate notice through a reasonable communication channel. The date of the latest revision should be checked before relying on this notice.

We review this notice when our practices or legal obligations change.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, prepare consultations and quotes, manage bookings and deposits, confirm event details, coordinate delivery and setup, handle payments and accounting, maintain business records, improve website performance, and comply with legal obligations. We may also use data to communicate about changes affecting an order or service arrangement.

Processing is limited to the operational needs of the business relationship.
02 · Sharing

Service Providers

We may share personal data with trusted service providers that support website operation, communications, payment processing, record keeping, delivery coordination, and similar administrative functions. These parties are expected to use the data only for the services they perform for us and to protect it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their tasks.
03 · Legal basis

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, or establish, exercise, or defend legal claims. We may also share information where necessary to prevent fraud or address security incidents.

Some disclosures are required to meet legal or regulatory duties.